Legal
EasyBiz Terms and Conditions
Last updated: 01 May 2026
Previous version dated 20 February 2024
These Terms and Conditions (hereinafter the "Agreement") govern the relationship between EasyBiz S.à r.l. (hereinafter "EasyBiz") and any individual or legal entity (hereinafter the "Company" or "you") accessing or using EasyBiz's products, apps, websites, software, and professional services (hereinafter collectively the "Products" or "Services"). By using our Products or entering into a Services Agreement with EasyBiz, you agree to be bound by this Agreement in its entirety.
In addition to these Terms and Conditions, EasyBiz maintains a Privacy Policy that explains how personal data is processed, collected, used, and protected, available at https://easybiz.lu/privacy.
1.2 EasyBiz is constantly improving its Products and may add or remove features or functionality. If EasyBiz decides to discontinue a Product or Service, EasyBiz will make every effort to provide the Company with advance notice and an opportunity to download stored User Content.
1.3 Unless prohibited by law, the Company agrees not to reverse engineer or decompile EasyBiz's Products, attempt to do so, or assist anyone in doing so. EasyBiz's Products may be automatically updated to ensure the Company is using the latest version.
1.4 Any links to third-party websites or apps provided through EasyBiz's Products are for convenience only and are subject to the terms set by the relevant third party. EasyBiz is not responsible or liable for the content, products, or services provided by those third-party websites. The Company's use of such third-party websites is entirely at its own risk.
2.2 EasyBiz is an expert-comptable firm authorised to practise in the Grand-Duchy of Luxembourg pursuant to the Law of 10 June 1999 on the organisation of the profession of expert-comptable, as amended (the "1999 Law"), and holds business permit (autorisation d'établissement) no. 10164960/1 issued by the Ministry of the Economy in accordance with the Law of 2 September 2011 regulating access to the professions of craftsman, trader, industrialist and to certain liberal professions. EasyBiz is a member of, and supervised by, the Ordre des Experts-Comptables (the "OEC"). EasyBiz shall perform its duties in accordance with the legal, regulatory and professional rules applicable in Luxembourg from time to time, including the 1999 Law, the OEC's règlement intérieur and code of ethics, and the standards of the accounting profession.
2.3 As a professional subject to the Law of 12 November 2004 on the fight against money laundering and terrorist financing, as amended (the "AML Law"), and to the règlement grand-ducal of 1 February 2010 providing details on certain provisions of the AML Law, as amended, EasyBiz is required to identify and verify the identity of the Company, its shareholders, statutory body members and ultimate beneficial owner(s), to understand the purpose and intended nature of the business relationship, and to conduct ongoing monitoring of the business relationship. EasyBiz shall apply these "Know Your Customer" ("KYC") and customer due diligence measures in accordance with the AML Law, the règlement grand-ducal of 1 February 2010, the règlement intérieur of the OEC and any guidance issued by the OEC, the Cellule de Renseignement Financier and other competent authorities from time to time.
2.4 EasyBiz shall keep all documentation received in the framework of the KYC and due diligence procedures for a period of at least 5 years after the termination of the relationship between EasyBiz and the Company.
2.5 Under article 5 of the law of 12 November 2004 relating to the fight against money-laundering and terrorism financing, EasyBiz shall fully co-operate with the Luxembourgish authorities by supplying, at their request or on its own initiative, all necessary information or any fact that could be indicative of money-laundering.
2.6 EasyBiz will endeavour to keep the good standing of the Company under Luxembourgish laws and perform its duties and services to the best of its ability and in the best interests of the Company.
2.7 EasyBiz may engage the services of duly qualified advisers (such as lawyers, auditors, attorneys, or tax experts) where (i) a disagreement arises between Parties requiring the opinion of a professional third party, or (ii) such services are deemed appropriate or required by EasyBiz in order to perform its services with a prudent standard of care. EasyBiz may act in compliance with such advice and shall not be held liable for acts, omissions, or delays consequent to such advice. The properly incurred costs of such service providers shall be for the account of the Company.
2.8 The duties to be performed by EasyBiz will include the Services and such other services as the Parties may from time to time agree upon in writing.
2.9 EasyBiz shall endeavour, without contravening its legal and professional obligations, to respect and act in accordance with the written instructions (by letter, e-mail, or express post) issued by the Company or persons designated by the Company. However, EasyBiz has a discretionary right to refuse to carry out instructions that: (i) contravene Luxembourgish law; (ii) are given by persons other than those designated by the Company; (iii) are unclear or contradictory; (iv) cause EasyBiz to become exposed to action or censure from any government, regulator, or law enforcement agency; (v) may damage EasyBiz's reputation or that of its members or affiliates; (vi) are not permitted under applicable permits, consents, or licences; or (vii) relate to money transfers without supporting information or documentation. This list is not exhaustive. EasyBiz shall not be liable for any damages resulting from a good-faith refusal of such instructions.
3.2 Because of the nature of this assignment, EasyBiz is subject to an obligation of best efforts in the exercise of skill and care, and not to an obligation of results.
3.3 The Service is carried out by EasyBiz's staff, who determine the composition of the work team, the organisation of tasks, and who provide supervision, direction, and control of the employees. EasyBiz undertakes to ensure that its staff respects all applicable standards and procedures. The approach, way of working, scope of the assignment, and/or the work resulting from it may be modified or extended during the Service after consultation with the work team.
3.4 Upon completion of its Service or termination of this Agreement, EasyBiz shall return the documents entrusted to it by the Company for the performance of its services, except where a right of retention applies as provided for under this Agreement. Once its mission has been accomplished, EasyBiz assumes no obligation to inform the Company of legislative or regulatory changes applicable to the Service.
3.5 EasyBiz does not carry out any audit on the annual accounts of the Company, either as company auditor or statutory auditor (no Commissaire mandate nor Réviseur d'Entreprise Agréé mandate). Consequently, EasyBiz will not express any opinion on the Company's annual accounts.
4.2 The Company shall keep its EasyBiz Account information up to date and secure. It is the Company's responsibility to protect its password for the EasyBiz Account and to refrain from sharing credentials or granting others access to the EasyBiz Account. EasyBiz will contact the Company using the email address associated with its EasyBiz Account; it is therefore important that this information remains current.
4.3 Each natural person signing this Agreement on behalf of the Company represents and warrants that they have full legal capacity under applicable law and are duly authorised to bind the Company. The Company represents and warrants that any individual it designates to access the EasyBiz Account or to give instructions to EasyBiz on its behalf has full legal capacity and the necessary authority to do so.
4.4 The Company shall at all times and without delay provide EasyBiz with all information necessary to perform the duties and render the Services under this Agreement, including in relation to anti-money-laundering and counter-terrorism-financing, and including but not limited to:
4.5 The Company agrees that, to the extent permitted by applicable law, EasyBiz is authorised to keep all agreements, documents, books, and records relating to the Company in digital form, and is not obliged to keep hard copies.
4.6 Only the Company, its managers, board of directors, or any duly authorised legal representative is responsible for the financial information relating to the Company's activities as presented to its owners or third parties. It is the responsibility of any manager of the Company to sign the annual accounts before they are presented to the competent body for approval.
4.7 The Company remains responsible for the accuracy and completeness of all information provided to EasyBiz and, vis-à-vis third parties, for the information compiled by EasyBiz (and in particular the annual accounts). The Company retains full responsibility for:
4.8 The Company shall provide EasyBiz, promptly and without undue delay, with all information and supporting documentation necessary to enable EasyBiz to comply with its obligations under the AML Law and the règlement grand-ducal of 1 February 2010, including:
(a) initial customer due diligence, namely the identification and verification of the identity of the Company, its shareholders, statutory body members, authorised signatories and ultimate beneficial owner(s), and an understanding of the purpose and intended nature of the business relationship;
(b) ongoing monitoring of the business relationship, including periodic reviews, scrutiny of transactions undertaken throughout the course of the relationship, and updates to the documentation referred to in (a) above;
(c) enhanced due diligence measures where required, including (without limitation) where a beneficial owner, statutory body member or authorised signatory is or becomes a politically exposed person, where the Company, a counterparty or a transaction is connected to a high-risk third country, or where any other higher-risk factor identified by EasyBiz applies;
(d) the screening of the Company, its shareholders, statutory body members, authorised signatories, ultimate beneficial owner(s) and counterparties against applicable Sanctions lists.
The Company shall, on its own initiative and without undue delay, inform EasyBiz of any change affecting any of the elements referred to in this Article, and shall respond to any request for information or documentation made by EasyBiz in connection with its AML obligations within the timeframe specified by EasyBiz. Failure to comply with this Article entitles EasyBiz to suspend or terminate this Agreement in accordance with Articles 10.4 and 10.6.
4.9 The Company will inform EasyBiz of any dispute or conflict involving the Company, as well as any proceedings in which it is a party.
4.10 The Company will, without undue delay, inform EasyBiz and provide the relevant documentation regarding any event affecting or potentially materially affecting the Company, including but not limited to:
4.12 The Parties warrant that they will not engage in any activity, practice, or conduct that would constitute an offence under any anti-bribery or anti-corruption law applicable to the Company or EasyBiz.
4.13 The Company undertakes to strictly comply with all legal, regulatory, and administrative measures in force in the Grand-Duchy of Luxembourg and abroad as applicable. The Company confirms that it has received adequate information regarding the relevant fiscal, civil, and commercial legislation of Luxembourg, and undertakes not to execute any operations or transactions contrary to public order or morality.
4.14 For a Company already incorporated, the Company represents and warrants that: (i) it is a validly incorporated legal entity in good standing under applicable law; (ii) it has full capacity, power, and authority to enter into, deliver, and perform its obligations under this Agreement; (iii) the execution, delivery, and performance of this Agreement will not violate any statutory provision, order, judgement, contract, or other legally binding instrument; (iv) it holds and will continue to hold all necessary licences, permits, consents, and regulatory approvals required to perform its obligations under this Agreement; (v) all statements and documents which EasyBiz is requested to sign in connection with the Services are, and will remain at all material times, accurate, complete, and lawful; (vi) it has not been established nor will it be used to handle, conceal, or utilise assets derived from any criminal conduct including money laundering, drug trafficking, arms dealing, or terrorism; and (vii) it will comply with all applicable anti-slavery and human trafficking laws, statutes, and regulations.
5.2 The fees relating to the Services are as set out in Appendix 1 and are payable upfront upon receipt of the invoice. These fees do not include expenses, disbursements, or VAT, which are reinvoiced to the Company separately. Disbursements and costs correspond to charges paid by EasyBiz to third parties, including but not limited to Luxembourg Business Register costs, Ministry of Economy costs, and courier charges.
5.3 The fee estimate is based on the assumption that required documents are provided without delay and in accordance with Luxembourg laws. In the event that additional work is necessary, these services will be invoiced separately at the hourly rate of the staff concerned, as set out in Appendix 1, unless otherwise agreed.
5.4 Invoices are payable upfront upon receipt, by SEPA direct debit, credit card or bank transfer as set out in Appendix 1. Without prejudice to any earlier deadline stated on the invoice, fees are payable within eight (8) days of the date of issuance of the invoice. In the event of late payment in a commercial transaction, EasyBiz shall be entitled, without prior notice and in accordance with the Law of 18 April 2004 on payment terms in commercial transactions, as amended, to (i) default interest on outstanding sums at the European Central Bank refinancing rate plus eight (8) percentage points, and (ii) a fixed sum of forty euros (EUR 40) by way of compensation for recovery costs, without prejudice to compensation for any further reasonable recovery costs incurred.
5.5 All costs and expenses incurred by EasyBiz in connection with its mission, including travel expenses and fees for external advisers, will be re-invoiced to the Company. EasyBiz will inform the Company beforehand of such costs where possible. Advanced costs (e.g. RCS filing costs) will be re-invoiced in addition.
5.6 All costs mentioned in this Agreement are exclusive of VAT and may be reviewed according to the sliding salary scale index published by STATEC (www.statec.lu). The fee amount is indexed every 31 December and applied in January. The index at the signing of this Agreement is 968.04 of 1 May 2025. Prices cannot in any case fall below the starting prices.
5.7 EasyBiz may also claim compensation for recovery costs in accordance with applicable legal provisions, and expressly reserves the right to invoke a right of retention on documents and services already provided in accordance with its professional obligations and applicable Luxembourg legislation.
5.8 EasyBiz invoices are issued electronically in PDF format, unless otherwise requested by the Company, and sent to the email address designated by the Company. The Company undertakes to pay all undisputed invoices even after termination of this Agreement for any reason.
6.2 Some Products offer the option to download EasyBiz's Solution. By agreeing to this Agreement, the Company is granted a limited, non-exclusive, non-transferable, revocable licence to use EasyBiz's Solution solely for accessing the Services agreed under this Agreement (the "Company's Licence"). The Company agrees not to reverse engineer or decompile EasyBiz's Products, attempt to do so, or assist anyone in doing so, unless prohibited by law. EasyBiz's Products may be automatically updated to ensure the Company is using the latest version.
6.3 The Company retains full ownership of its User Content. EasyBiz does not claim any ownership over User Content. However, in order to provide the Products and Services, the Company grants EasyBiz an unconditional, worldwide, non-exclusive, royalty-free licence (the "Licence") to use the Company's User Content for the following purposes only (the "Purposes"):
6.4 This Licence does not authorise EasyBiz to sell or licence User Content to any third-party data brokers. The Licence is: (i) Worldwide — allowing the Company to access its User Content from anywhere in the world; (ii) Non-exclusive — the Company retains ownership and may also licence its User Content to other individuals or companies; and (iii) Royalty-free — EasyBiz does not provide monetary compensation for User Content.
6.5 As per applicable intellectual property laws, the Licence stays valid for as long as the User Content is protected and this Agreement remains in place. Under this Licence, EasyBiz may store, reproduce, and use User Content solely for the Purposes set out above. EasyBiz may also modify User Content and create derivative works (such as writing suggestions and autocorrections). EasyBiz's service providers may assist in these activities.
6.6 The Company agrees that, to the extent permitted by applicable law, EasyBiz is authorised to keep all agreements, documents, books, and records relating to the Company in digital form and is not obliged to keep hard copies thereof.
6.7 EasyBiz does not own, control, verify, or endorse User Content. The Company is solely responsible for all of its User Content and must back it up regularly. The Company shall refrain from engaging in any illegal or harmful activities involving User Content, including violations of intellectual property or trade secret laws.
6.8 EasyBiz welcomes feedback from the Company on its Products and Services. The Company agrees that EasyBiz may use any such feedback for any purpose, without restriction or obligation, provided that no User Content or confidential information of the Company is disclosed or made identifiable.
7.2 Save as precluded by law, neither Party shall be liable for any indirect or incidental loss or damage; consequential loss or damage; loss of revenue; loss of profit or anticipated profit; loss of business or business interruption; depletion of goodwill; or exemplary, punitive, or special damages arising out of or in connection with the provision of Services or this Agreement.
7.3 EasyBiz's total liability to the Company shall not exceed the total fees actually paid by the Company to EasyBiz in the twelve (12) months immediately preceding the event giving rise to the claim.
7.4 EasyBiz shall not be liable for any delay in performing or inability to perform its obligations if such delay or inability is due to circumstances beyond EasyBiz's reasonable control, including but not limited to acts of God, war, insurrections, riots, fire, flood, explosion, earthquake, epidemic, quarantine restrictions, acts of government, or strikes.
7.5 The Company acknowledges all risks relating to the communication of instructions by email and assumes sole liability for any damages resulting from EasyBiz's acceptance and execution of such instructions, including errors, omissions, or delays.
7.6 Certain jurisdictions may not permit certain limitations on liability. In such cases, some or all of these limitations may not apply, and EasyBiz's liability will be restricted to the maximum extent permitted by the applicable law of the Company's country or territory of residence. If any part of this Article is found invalid, the remaining provisions shall remain in full force and effect.
9.2 For the purposes of accounting services, preparation of tax returns and VAT filings, social secretariat, legal secretariat, and day-to-day administrative management, EasyBiz acts as a data processor (subcontractor).
9.3 In the context of its obligations relating to the fight against money laundering and the financing of terrorism, EasyBiz acts as data controller. The Company declares that it is aware of EasyBiz's privacy policy published at https://easybiz.lu/privacy.
9.4 The Company is aware that certain email address extensions (e.g. ".ru", ".ca", ".com") may not comply with GDPR requirements and remains responsible for the communication channels and email addresses it chooses to use.
9.5 Where personal data is shared by the Company with EasyBiz, the Company shall ensure that such disclosure is in compliance with applicable law, including applicable Data Protection laws, and that no prohibition or restriction applies that would prevent or restrict such disclosure.
10.2 Either Party may terminate this Agreement at any time, without justification, by giving the other Party one (1) month's prior written notice. Notice of termination by the Company shall be sent by email to contact@easybiz.lu or by cancelling the EasyBiz Account. Notice of termination by EasyBiz shall be sent by email to the Company's address provided during the onboarding process. In addition, EasyBiz may terminate this Agreement on the same notice period where, in its reasonable professional judgement, it is unable to continue performing the Services for reasons relating to its professional, regulatory or ethical obligations.
10.3 EasyBiz may suspend or terminate the Company's access to the Products after notifying the Company if:
(a) the Company violates this Agreement;
(b) the Company's use of the Products poses a real risk of harm or loss to other EasyBiz users or to EasyBiz; or
(c) the Company has not accessed the Products for 12 (twelve) consecutive months and does not hold a paid EasyBiz Account.
Before suspending or terminating the EasyBiz Account under this provision, EasyBiz will (1) give the Company reasonable advance notice via the email address associated with its EasyBiz Account, and (2) allow the Company to export its documents from the Products. If the Company fails to comply following such notice, EasyBiz will terminate or suspend access.
10.4 Without prejudice to its other rights under this Agreement, including the right to remuneration, EasyBiz may, without prior notice, suspend the performance of its duties and the rendering of its Services in the event that the Company fails to fulfil any of its obligations towards EasyBiz, including but not limited to non-payment of any invoice within thirty (30) days of its date of issuance. Such suspension shall not be considered a termination of the Agreement. EasyBiz shall not be liable to the Company or any other person for any loss or damage arising directly or indirectly from any such suspension.
10.5 EasyBiz is entitled to terminate this Agreement with immediate effect and without notice, without incurring liability of any kind, in particular in the following cases:
10.6 Both Parties are entitled to terminate this Agreement with immediate effect and without notice in the following cases:
10.7 EasyBiz may terminate the Company's EasyBiz Account without notice if EasyBiz reasonably believes that:
(a) the Company has breached this Agreement in a significant way;
(b) failing to terminate without notice would result in legal liability for EasyBiz or compromise its ability to provide Products to other users; or
(c) the law prohibits EasyBiz from providing services to the Company.
10.8 EasyBiz shall be entitled to inform third parties and file any notices it deems appropriate, including with local authorities, about the termination of this Agreement.
11.2 If informal resolution fails, the Party seeking to initiate formal proceedings must first send a written notice of dispute (the "Notice") to the other Party by registered mail with acknowledgement of receipt. The Notice to EasyBiz shall be sent to:
EasyBiz SARL,
6, Rue Henri M. Schnadt L-2530 Luxembourg
Attn: Legal Department
With a copy to: legal@easybiz.lu
The Notice to the Company shall be sent to its registered office as recorded with the Luxembourg Business Registers, with a copy by email to the address designated by the Company in the Services Agreement. The Notice must (i) describe the nature and basis of the claim or dispute, and (ii) state the specific relief sought. If the matter is not resolved within sixty (60) calendar days of receipt of the Notice, either Party may commence formal legal proceedings.
11.3 This Agreement shall be governed and construed in all respects by the laws of the Grand Duchy of Luxembourg. Any dispute arising under or in connection with this Agreement shall be submitted exclusively to the competent courts of Luxembourg. Both Parties irrevocably accept the jurisdiction and venue of these courts.
EasyBiz has the right to transfer, assign, or otherwise dispose of its rights and/or obligations under this Agreement to another company within EasyBiz's group, subject to prior written notification to the Company in accordance with Article 1690 of the Luxembourg Civil Code.
14.2 If an update significantly affects the Company's use of the Products or its legal rights, EasyBiz will notify the Company before the update takes effect, by email to the address associated with the EasyBiz Account or through an in-product notification. The Company will have at least 30 (thirty) days from the date of the notice to review the changes.
14.3 EasyBiz may also make minor updates that do not significantly impact the Company's rights (such as changes to product or feature names). In such cases, EasyBiz will post the changes on its website and provide a link to the previous version.
14.4 If the Company does not agree to the updated terms, it must cancel its EasyBiz Account before they take effect. If necessary, EasyBiz will offer a prorated refund based on any prepaid amounts and the date of cancellation. Continued use of the Products following the effective date of any updates constitutes acceptance of the revised Agreement.
14.5 The Terms and Conditions may not otherwise be amended by either Party without the prior written consent of the other Party.
15.2 Each provision of this Agreement shall be considered separate. If any provision is determined to be invalid, illegal, or unenforceable, such determination shall not impair or affect any other provision of this Agreement that is otherwise valid. To the extent legally permissible, the Parties shall substitute for the invalid, illegal, or unenforceable provision a provision with a substantially similar economic effect and intent.
16.2 Nothing in this Agreement shall be deemed to constitute or create any partnership or joint venture between the Parties. The Company will not do anything that might give third parties the impression that EasyBiz participates in or assumes direction or management of the Company, or guarantees its undertakings. Neither Party shall have any authority to bind the other Party in any way other than as expressly provided herein, and EasyBiz shall not incur any obligation to represent the Company vis-à-vis third parties.
16.3 This Agreement constitutes the entire agreement between the Parties relating to its subject matter and supersedes all prior communications, contracts, or agreements between the Parties with respect to that subject matter, whether oral or written. In the event of any inconsistency between this Agreement and any other terms published by EasyBiz (including Terms of Use at https://easybiz.lu/terms), the provisions of this Agreement shall prevail.
EasyBiz SARL,
6, Rue Henri M. Schnadt 2530 Luxembourg
legal@easybiz.lu
Previous version dated 20 February 2024
These Terms and Conditions (hereinafter the "Agreement") govern the relationship between EasyBiz S.à r.l. (hereinafter "EasyBiz") and any individual or legal entity (hereinafter the "Company" or "you") accessing or using EasyBiz's products, apps, websites, software, and professional services (hereinafter collectively the "Products" or "Services"). By using our Products or entering into a Services Agreement with EasyBiz, you agree to be bound by this Agreement in its entirety.
In addition to these Terms and Conditions, EasyBiz maintains a Privacy Policy that explains how personal data is processed, collected, used, and protected, available at https://easybiz.lu/privacy.
Definitions
The following terms shall have the meanings set out below throughout this Agreement:| Agreement | These Terms and Conditions, the Services Agreement, and any appendix thereto, as agreed between the Parties and as amended or restated from time to time. |
| Articles of Association | The articles of association of the Company as amended or restated from time to time. |
| Business Day | Any day (other than a Saturday, Sunday or public holiday) on which banks in Luxembourg are open for ordinary business. |
| Company | The individual or legal entity entering into this Agreement with EasyBiz, as further defined in the Services Agreement. |
| Director(s) | The person(s) or entity(ies) appointed as director(s) or manager(s) of the Company. |
| EasyBiz | EasyBiz S.à r.l., its employees, officers, and agents for the purpose of this Agreement. |
| EasyBiz Account | The account created by or for the Company to access EasyBiz's Products and Services. |
| Parties / Party | EasyBiz S.à r.l. and the Company, individually or collectively. |
| Products | All apps, websites, software, and tools made available by EasyBiz, including the EasyBiz Solution. |
| Sanctioned Activity | Any activity, service or trade subject to Sanctions. |
| Sanctioning Authority | (a) the Security Council of the United Nations; (b) the European Union; (c) the Grand-Duchy of Luxembourg; (d) the United Kingdom; (e) the United States of America; and the governments and official institutions or agencies of any of the foregoing, including OFAC, the US Department of State and His Majesty's Treasury (HMT). |
| Sanctioned Party | Any person or entity (a) listed on, or owned or controlled by a person listed on, a sanctions list maintained by a Sanctioning Authority; (b) located in, incorporated or organised under the laws of a country subject to country-wide Sanctions; or otherwise subject to Sanctions. |
| Sanctions | (a) Trade, economic or financial sanctions laws, regulations, embargoes or restrictive measures administered, enacted or enforced by a Sanctioning Authority; (b) any law or regulation enacted by any Sanctioning Authority after the date of the Agreement; and (c) any enabling legislation, executive order, or regulation promulgated under any of the foregoing. |
| Services | The professional services provided by EasyBiz as described in the Services Agreement. |
| Services Agreement | The services agreement between the Parties to which these Terms and Conditions apply, as amended or restated from time to time. |
| User Content | The text, documents, and data that the Company enters, uploads, or transmits when using EasyBiz's Products or Solution. |
Article 1: Services
1.1 EasyBiz hereby agrees to provide the Services with effect as from the date stated in the Services Agreement and in accordance with the Services Agreement and these Terms and Conditions. In performing the Services, EasyBiz shall act in accordance with the standards of a responsible and prudent service provider as defined by and in accordance with the law of the Grand-Duchy of Luxembourg.1.2 EasyBiz is constantly improving its Products and may add or remove features or functionality. If EasyBiz decides to discontinue a Product or Service, EasyBiz will make every effort to provide the Company with advance notice and an opportunity to download stored User Content.
1.3 Unless prohibited by law, the Company agrees not to reverse engineer or decompile EasyBiz's Products, attempt to do so, or assist anyone in doing so. EasyBiz's Products may be automatically updated to ensure the Company is using the latest version.
1.4 Any links to third-party websites or apps provided through EasyBiz's Products are for convenience only and are subject to the terms set by the relevant third party. EasyBiz is not responsible or liable for the content, products, or services provided by those third-party websites. The Company's use of such third-party websites is entirely at its own risk.
Article 2: Rights and Duties of EasyBiz
2.1 EasyBiz will provide Services to the Company in accordance with its Articles of Association, the resolutions of the Company's shareholders and Director(s)' decisions, and in accordance with Luxembourgish law. EasyBiz shall observe any further restrictions pursuant to the law of Luxembourg, the Articles of Association, and resolutions of the statutory bodies of the Company. EasyBiz shall duly adhere to general guidelines that the shareholders or the management body of the Company may issue from time to time. For the avoidance of doubt, EasyBiz may not be an expert in the operations of the Company and its subsidiaries.2.2 EasyBiz is an expert-comptable firm authorised to practise in the Grand-Duchy of Luxembourg pursuant to the Law of 10 June 1999 on the organisation of the profession of expert-comptable, as amended (the "1999 Law"), and holds business permit (autorisation d'établissement) no. 10164960/1 issued by the Ministry of the Economy in accordance with the Law of 2 September 2011 regulating access to the professions of craftsman, trader, industrialist and to certain liberal professions. EasyBiz is a member of, and supervised by, the Ordre des Experts-Comptables (the "OEC"). EasyBiz shall perform its duties in accordance with the legal, regulatory and professional rules applicable in Luxembourg from time to time, including the 1999 Law, the OEC's règlement intérieur and code of ethics, and the standards of the accounting profession.
2.3 As a professional subject to the Law of 12 November 2004 on the fight against money laundering and terrorist financing, as amended (the "AML Law"), and to the règlement grand-ducal of 1 February 2010 providing details on certain provisions of the AML Law, as amended, EasyBiz is required to identify and verify the identity of the Company, its shareholders, statutory body members and ultimate beneficial owner(s), to understand the purpose and intended nature of the business relationship, and to conduct ongoing monitoring of the business relationship. EasyBiz shall apply these "Know Your Customer" ("KYC") and customer due diligence measures in accordance with the AML Law, the règlement grand-ducal of 1 February 2010, the règlement intérieur of the OEC and any guidance issued by the OEC, the Cellule de Renseignement Financier and other competent authorities from time to time.
2.4 EasyBiz shall keep all documentation received in the framework of the KYC and due diligence procedures for a period of at least 5 years after the termination of the relationship between EasyBiz and the Company.
2.5 Under article 5 of the law of 12 November 2004 relating to the fight against money-laundering and terrorism financing, EasyBiz shall fully co-operate with the Luxembourgish authorities by supplying, at their request or on its own initiative, all necessary information or any fact that could be indicative of money-laundering.
2.6 EasyBiz will endeavour to keep the good standing of the Company under Luxembourgish laws and perform its duties and services to the best of its ability and in the best interests of the Company.
2.7 EasyBiz may engage the services of duly qualified advisers (such as lawyers, auditors, attorneys, or tax experts) where (i) a disagreement arises between Parties requiring the opinion of a professional third party, or (ii) such services are deemed appropriate or required by EasyBiz in order to perform its services with a prudent standard of care. EasyBiz may act in compliance with such advice and shall not be held liable for acts, omissions, or delays consequent to such advice. The properly incurred costs of such service providers shall be for the account of the Company.
2.8 The duties to be performed by EasyBiz will include the Services and such other services as the Parties may from time to time agree upon in writing.
2.9 EasyBiz shall endeavour, without contravening its legal and professional obligations, to respect and act in accordance with the written instructions (by letter, e-mail, or express post) issued by the Company or persons designated by the Company. However, EasyBiz has a discretionary right to refuse to carry out instructions that: (i) contravene Luxembourgish law; (ii) are given by persons other than those designated by the Company; (iii) are unclear or contradictory; (iv) cause EasyBiz to become exposed to action or censure from any government, regulator, or law enforcement agency; (v) may damage EasyBiz's reputation or that of its members or affiliates; (vi) are not permitted under applicable permits, consents, or licences; or (vii) relate to money transfers without supporting information or documentation. This list is not exhaustive. EasyBiz shall not be liable for any damages resulting from a good-faith refusal of such instructions.
Article 3: Obligations and Responsibility of EasyBiz
3.1 EasyBiz carries out its assignment in accordance with applicable Luxembourg regulations and the customary practices of the accounting profession.3.2 Because of the nature of this assignment, EasyBiz is subject to an obligation of best efforts in the exercise of skill and care, and not to an obligation of results.
3.3 The Service is carried out by EasyBiz's staff, who determine the composition of the work team, the organisation of tasks, and who provide supervision, direction, and control of the employees. EasyBiz undertakes to ensure that its staff respects all applicable standards and procedures. The approach, way of working, scope of the assignment, and/or the work resulting from it may be modified or extended during the Service after consultation with the work team.
3.4 Upon completion of its Service or termination of this Agreement, EasyBiz shall return the documents entrusted to it by the Company for the performance of its services, except where a right of retention applies as provided for under this Agreement. Once its mission has been accomplished, EasyBiz assumes no obligation to inform the Company of legislative or regulatory changes applicable to the Service.
3.5 EasyBiz does not carry out any audit on the annual accounts of the Company, either as company auditor or statutory auditor (no Commissaire mandate nor Réviseur d'Entreprise Agréé mandate). Consequently, EasyBiz will not express any opinion on the Company's annual accounts.
Article 4: Obligations and Responsibility of the Company
4.1 The Company is prohibited from acting in such a way as to undermine the independence of EasyBiz or its employees. This prohibition applies particularly to any offer made to EasyBiz employees to carry out assignments for their own account or to become employees of the Company. The Company agrees not to poach or hire any member of EasyBiz's staff who participated in the performance of the Services, throughout the duration of this Agreement and for a period of twelve (12) months following its termination.4.2 The Company shall keep its EasyBiz Account information up to date and secure. It is the Company's responsibility to protect its password for the EasyBiz Account and to refrain from sharing credentials or granting others access to the EasyBiz Account. EasyBiz will contact the Company using the email address associated with its EasyBiz Account; it is therefore important that this information remains current.
4.3 Each natural person signing this Agreement on behalf of the Company represents and warrants that they have full legal capacity under applicable law and are duly authorised to bind the Company. The Company represents and warrants that any individual it designates to access the EasyBiz Account or to give instructions to EasyBiz on its behalf has full legal capacity and the necessary authority to do so.
4.4 The Company shall at all times and without delay provide EasyBiz with all information necessary to perform the duties and render the Services under this Agreement, including in relation to anti-money-laundering and counter-terrorism-financing, and including but not limited to:
- all books and records, registers, agreements, deeds, powers of attorney, and other documents, including minutes of all shareholders' meetings and board of Directors meetings;
- all information and documentation (in writing) concerning possible transactions to be entered into on behalf of the Company prior to their execution;
- where the Services include preparing, keeping, and filing financial books and/or tax returns, all information and documents requested by EasyBiz (including a summary of the Company's operations during the relevant financial year), in accordance with generally accepted accounting standards and applicable law;
- where the Services do not include preparing, keeping, and filing financial books and tax returns, the Company shall submit its financial statements to the annual general meeting of shareholders and file such statements and tax returns in accordance with applicable law;
- any documents or certificates required by law or by Luxembourgish authorities.
4.5 The Company agrees that, to the extent permitted by applicable law, EasyBiz is authorised to keep all agreements, documents, books, and records relating to the Company in digital form, and is not obliged to keep hard copies.
4.6 Only the Company, its managers, board of directors, or any duly authorised legal representative is responsible for the financial information relating to the Company's activities as presented to its owners or third parties. It is the responsibility of any manager of the Company to sign the annual accounts before they are presented to the competent body for approval.
4.7 The Company remains responsible for the accuracy and completeness of all information provided to EasyBiz and, vis-à-vis third parties, for the information compiled by EasyBiz (and in particular the annual accounts). The Company retains full responsibility for:
- the decisions of its management and the conduct of its activities;
- decisions likely to influence the performance of the Services or the result of EasyBiz's mission;
- the implementation of any outcomes arising from the provision of the Services.
4.8 The Company shall provide EasyBiz, promptly and without undue delay, with all information and supporting documentation necessary to enable EasyBiz to comply with its obligations under the AML Law and the règlement grand-ducal of 1 February 2010, including:
(a) initial customer due diligence, namely the identification and verification of the identity of the Company, its shareholders, statutory body members, authorised signatories and ultimate beneficial owner(s), and an understanding of the purpose and intended nature of the business relationship;
(b) ongoing monitoring of the business relationship, including periodic reviews, scrutiny of transactions undertaken throughout the course of the relationship, and updates to the documentation referred to in (a) above;
(c) enhanced due diligence measures where required, including (without limitation) where a beneficial owner, statutory body member or authorised signatory is or becomes a politically exposed person, where the Company, a counterparty or a transaction is connected to a high-risk third country, or where any other higher-risk factor identified by EasyBiz applies;
(d) the screening of the Company, its shareholders, statutory body members, authorised signatories, ultimate beneficial owner(s) and counterparties against applicable Sanctions lists.
The Company shall, on its own initiative and without undue delay, inform EasyBiz of any change affecting any of the elements referred to in this Article, and shall respond to any request for information or documentation made by EasyBiz in connection with its AML obligations within the timeframe specified by EasyBiz. Failure to comply with this Article entitles EasyBiz to suspend or terminate this Agreement in accordance with Articles 10.4 and 10.6.
4.9 The Company will inform EasyBiz of any dispute or conflict involving the Company, as well as any proceedings in which it is a party.
4.10 The Company will, without undue delay, inform EasyBiz and provide the relevant documentation regarding any event affecting or potentially materially affecting the Company, including but not limited to:
- engaging in operations in breach of applicable law, public order, or the Articles of Association, whether in Luxembourg or abroad;
- changes or anticipated changes to the Articles of Association, to the composition of the Company's shareholders and/or its statutory bodies;
- changes or anticipated changes to the ownership structure, including the ultimate beneficial ownership of the Company.
4.12 The Parties warrant that they will not engage in any activity, practice, or conduct that would constitute an offence under any anti-bribery or anti-corruption law applicable to the Company or EasyBiz.
4.13 The Company undertakes to strictly comply with all legal, regulatory, and administrative measures in force in the Grand-Duchy of Luxembourg and abroad as applicable. The Company confirms that it has received adequate information regarding the relevant fiscal, civil, and commercial legislation of Luxembourg, and undertakes not to execute any operations or transactions contrary to public order or morality.
4.14 For a Company already incorporated, the Company represents and warrants that: (i) it is a validly incorporated legal entity in good standing under applicable law; (ii) it has full capacity, power, and authority to enter into, deliver, and perform its obligations under this Agreement; (iii) the execution, delivery, and performance of this Agreement will not violate any statutory provision, order, judgement, contract, or other legally binding instrument; (iv) it holds and will continue to hold all necessary licences, permits, consents, and regulatory approvals required to perform its obligations under this Agreement; (v) all statements and documents which EasyBiz is requested to sign in connection with the Services are, and will remain at all material times, accurate, complete, and lawful; (vi) it has not been established nor will it be used to handle, conceal, or utilise assets derived from any criminal conduct including money laundering, drug trafficking, arms dealing, or terrorism; and (vii) it will comply with all applicable anti-slavery and human trafficking laws, statutes, and regulations.
Article 5: Paid Accounts, Fees, and Invoicing
5.1 To access paid features, the Company may upgrade its EasyBiz Account to a paid account. Once upgraded, EasyBiz will automatically bill the Company starting from the conversion date and on each subsequent renewal until the EasyBiz Account or the paid feature is cancelled. The Company is responsible for any applicable taxes, which will be charged when required. Certain jurisdictions have specific laws regarding cancellation rights, and nothing in this Article overrides those laws.Refunds:
Should the Company decide to cancel its paid EasyBiz Account, it may do so at any time at its own discretion. Refunds will be issued only in cases where mandated by law. In case of termination of this Agreement by the Company, the Company accepts that paid Services are not subject to any reimbursement.Downgrades:
The paid EasyBiz Account will remain active until cancelled or terminated in accordance with this Agreement. In the event of late payment, EasyBiz retains the right to either (i) suspend the EasyBiz Account or (ii) reduce access to the free version of the Products.Fee Changes:
EasyBiz reserves the right to change its fees, subject to advance notice before any changes take effect. Any price adjustments will apply from the next billing cycle.5.2 The fees relating to the Services are as set out in Appendix 1 and are payable upfront upon receipt of the invoice. These fees do not include expenses, disbursements, or VAT, which are reinvoiced to the Company separately. Disbursements and costs correspond to charges paid by EasyBiz to third parties, including but not limited to Luxembourg Business Register costs, Ministry of Economy costs, and courier charges.
5.3 The fee estimate is based on the assumption that required documents are provided without delay and in accordance with Luxembourg laws. In the event that additional work is necessary, these services will be invoiced separately at the hourly rate of the staff concerned, as set out in Appendix 1, unless otherwise agreed.
5.4 Invoices are payable upfront upon receipt, by SEPA direct debit, credit card or bank transfer as set out in Appendix 1. Without prejudice to any earlier deadline stated on the invoice, fees are payable within eight (8) days of the date of issuance of the invoice. In the event of late payment in a commercial transaction, EasyBiz shall be entitled, without prior notice and in accordance with the Law of 18 April 2004 on payment terms in commercial transactions, as amended, to (i) default interest on outstanding sums at the European Central Bank refinancing rate plus eight (8) percentage points, and (ii) a fixed sum of forty euros (EUR 40) by way of compensation for recovery costs, without prejudice to compensation for any further reasonable recovery costs incurred.
5.5 All costs and expenses incurred by EasyBiz in connection with its mission, including travel expenses and fees for external advisers, will be re-invoiced to the Company. EasyBiz will inform the Company beforehand of such costs where possible. Advanced costs (e.g. RCS filing costs) will be re-invoiced in addition.
5.6 All costs mentioned in this Agreement are exclusive of VAT and may be reviewed according to the sliding salary scale index published by STATEC (www.statec.lu). The fee amount is indexed every 31 December and applied in January. The index at the signing of this Agreement is 968.04 of 1 May 2025. Prices cannot in any case fall below the starting prices.
5.7 EasyBiz may also claim compensation for recovery costs in accordance with applicable legal provisions, and expressly reserves the right to invoke a right of retention on documents and services already provided in accordance with its professional obligations and applicable Luxembourg legislation.
5.8 EasyBiz invoices are issued electronically in PDF format, unless otherwise requested by the Company, and sent to the email address designated by the Company. The Company undertakes to pay all undisputed invoices even after termination of this Agreement for any reason.
Article 6: Intellectual Property, Licences, and User Content
6.1 EasyBiz's Products and Services are protected by copyright, trademark, and other applicable laws. Subject to the limited licences granted under this Agreement, EasyBiz retains all rights, title, and interest in its Products, Services, trademarks, logos, and other brand features.6.2 Some Products offer the option to download EasyBiz's Solution. By agreeing to this Agreement, the Company is granted a limited, non-exclusive, non-transferable, revocable licence to use EasyBiz's Solution solely for accessing the Services agreed under this Agreement (the "Company's Licence"). The Company agrees not to reverse engineer or decompile EasyBiz's Products, attempt to do so, or assist anyone in doing so, unless prohibited by law. EasyBiz's Products may be automatically updated to ensure the Company is using the latest version.
6.3 The Company retains full ownership of its User Content. EasyBiz does not claim any ownership over User Content. However, in order to provide the Products and Services, the Company grants EasyBiz an unconditional, worldwide, non-exclusive, royalty-free licence (the "Licence") to use the Company's User Content for the following purposes only (the "Purposes"):
- Operating, improving, troubleshooting, and debugging the Products and Services;
- Protecting the Products and Solution;
- Customising the Products and Solution; and
- Developing new services or features.
6.4 This Licence does not authorise EasyBiz to sell or licence User Content to any third-party data brokers. The Licence is: (i) Worldwide — allowing the Company to access its User Content from anywhere in the world; (ii) Non-exclusive — the Company retains ownership and may also licence its User Content to other individuals or companies; and (iii) Royalty-free — EasyBiz does not provide monetary compensation for User Content.
6.5 As per applicable intellectual property laws, the Licence stays valid for as long as the User Content is protected and this Agreement remains in place. Under this Licence, EasyBiz may store, reproduce, and use User Content solely for the Purposes set out above. EasyBiz may also modify User Content and create derivative works (such as writing suggestions and autocorrections). EasyBiz's service providers may assist in these activities.
6.6 The Company agrees that, to the extent permitted by applicable law, EasyBiz is authorised to keep all agreements, documents, books, and records relating to the Company in digital form and is not obliged to keep hard copies thereof.
6.7 EasyBiz does not own, control, verify, or endorse User Content. The Company is solely responsible for all of its User Content and must back it up regularly. The Company shall refrain from engaging in any illegal or harmful activities involving User Content, including violations of intellectual property or trade secret laws.
6.8 EasyBiz welcomes feedback from the Company on its Products and Services. The Company agrees that EasyBiz may use any such feedback for any purpose, without restriction or obligation, provided that no User Content or confidential information of the Company is disclosed or made identifiable.
Article 7: Liability and Indemnity
7.1 The Company shall indemnify and hold harmless EasyBiz, its employees and officers against any third-party claim, and any resulting damages, losses, taxes, fines, costs, expenses and reasonable legal fees, arising from or in connection with: (i) any breach by the Company of its obligations, representations or warranties under this Agreement; (ii) the inaccuracy, incompleteness or unlawfulness of any information or documentation provided by the Company to EasyBiz; (iii) the activities of the Company or its affiliates, save to the extent that such third-party claim arises directly from the fraud, gross negligence or wilful misconduct of EasyBiz as established by a final and non-appealable judgement of a competent court. This indemnity does not extend to claims brought by the Company against EasyBiz, which are governed by the limitation of liability provisions of this Article.7.2 Save as precluded by law, neither Party shall be liable for any indirect or incidental loss or damage; consequential loss or damage; loss of revenue; loss of profit or anticipated profit; loss of business or business interruption; depletion of goodwill; or exemplary, punitive, or special damages arising out of or in connection with the provision of Services or this Agreement.
7.3 EasyBiz's total liability to the Company shall not exceed the total fees actually paid by the Company to EasyBiz in the twelve (12) months immediately preceding the event giving rise to the claim.
7.4 EasyBiz shall not be liable for any delay in performing or inability to perform its obligations if such delay or inability is due to circumstances beyond EasyBiz's reasonable control, including but not limited to acts of God, war, insurrections, riots, fire, flood, explosion, earthquake, epidemic, quarantine restrictions, acts of government, or strikes.
7.5 The Company acknowledges all risks relating to the communication of instructions by email and assumes sole liability for any damages resulting from EasyBiz's acceptance and execution of such instructions, including errors, omissions, or delays.
7.6 Certain jurisdictions may not permit certain limitations on liability. In such cases, some or all of these limitations may not apply, and EasyBiz's liability will be restricted to the maximum extent permitted by the applicable law of the Company's country or territory of residence. If any part of this Article is found invalid, the remaining provisions shall remain in full force and effect.
Article 8: Confidentiality
During and after the term of this Agreement, EasyBiz shall, in accordance with and subject to the laws of the Grand-Duchy of Luxembourg, observe strict confidentiality rules concerning information it holds relating to the Company or its affairs. EasyBiz may not communicate data or information relating to its business relationships with the Company to any third party, except where such disclosure is required under applicable law, pursuant to a request from competent authorities or auditors, or upon instruction or with the consent of the Company.Article 9: Data Protection
9.1 To carry out its Services, EasyBiz ensures compliance with all applicable personal data protection legislation, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").9.2 For the purposes of accounting services, preparation of tax returns and VAT filings, social secretariat, legal secretariat, and day-to-day administrative management, EasyBiz acts as a data processor (subcontractor).
9.3 In the context of its obligations relating to the fight against money laundering and the financing of terrorism, EasyBiz acts as data controller. The Company declares that it is aware of EasyBiz's privacy policy published at https://easybiz.lu/privacy.
9.4 The Company is aware that certain email address extensions (e.g. ".ru", ".ca", ".com") may not comply with GDPR requirements and remains responsible for the communication channels and email addresses it chooses to use.
9.5 Where personal data is shared by the Company with EasyBiz, the Company shall ensure that such disclosure is in compliance with applicable law, including applicable Data Protection laws, and that no prohibition or restriction applies that would prevent or restrict such disclosure.
Article 10: Term, Termination, and Suspension
10.1 This Agreement is applicable for a period of one (1) year from the Effective Date, unless terminated earlier in accordance with this Agreement. In the absence of termination prior to expiry, the Agreement will be tacitly renewed for successive periods of one (1) year.10.2 Either Party may terminate this Agreement at any time, without justification, by giving the other Party one (1) month's prior written notice. Notice of termination by the Company shall be sent by email to contact@easybiz.lu or by cancelling the EasyBiz Account. Notice of termination by EasyBiz shall be sent by email to the Company's address provided during the onboarding process. In addition, EasyBiz may terminate this Agreement on the same notice period where, in its reasonable professional judgement, it is unable to continue performing the Services for reasons relating to its professional, regulatory or ethical obligations.
10.3 EasyBiz may suspend or terminate the Company's access to the Products after notifying the Company if:
(a) the Company violates this Agreement;
(b) the Company's use of the Products poses a real risk of harm or loss to other EasyBiz users or to EasyBiz; or
(c) the Company has not accessed the Products for 12 (twelve) consecutive months and does not hold a paid EasyBiz Account.
Before suspending or terminating the EasyBiz Account under this provision, EasyBiz will (1) give the Company reasonable advance notice via the email address associated with its EasyBiz Account, and (2) allow the Company to export its documents from the Products. If the Company fails to comply following such notice, EasyBiz will terminate or suspend access.
10.4 Without prejudice to its other rights under this Agreement, including the right to remuneration, EasyBiz may, without prior notice, suspend the performance of its duties and the rendering of its Services in the event that the Company fails to fulfil any of its obligations towards EasyBiz, including but not limited to non-payment of any invoice within thirty (30) days of its date of issuance. Such suspension shall not be considered a termination of the Agreement. EasyBiz shall not be liable to the Company or any other person for any loss or damage arising directly or indirectly from any such suspension.
10.5 EasyBiz is entitled to terminate this Agreement with immediate effect and without notice, without incurring liability of any kind, in particular in the following cases:
- non-compliance by the other Party with its contractual obligations;
- composition, bankruptcy, dissolution, liquidation, or other similar proceedings against the other Party;
- the provision of incorrect or incomplete information to EasyBiz.
10.6 Both Parties are entitled to terminate this Agreement with immediate effect and without notice in the following cases:
- non-compliance by the Company, its corporate or statutory bodies, or its beneficial owners with their legal, regulatory, tax, or accounting obligations, or for serious professional ethics violations;
- modification of an essential element of the Articles of Association (in particular corporate purpose or share capital), or a change in the composition of the shareholding, the bodies of the Company, or its beneficial owners, without prior written notification to EasyBiz;
- failure to provide EasyBiz with documents and information it deems necessary to fulfil its professional obligations under AML/CFT laws, after a reasonable deadline of at least 14 days has been set;
- failure to immediately inform EasyBiz of the existence of any lawsuit or fact that could have a negative effect on the Company's reputation;
- non-payment or partial payment of fees according to the payment terms in Appendix 1.
10.7 EasyBiz may terminate the Company's EasyBiz Account without notice if EasyBiz reasonably believes that:
(a) the Company has breached this Agreement in a significant way;
(b) failing to terminate without notice would result in legal liability for EasyBiz or compromise its ability to provide Products to other users; or
(c) the law prohibits EasyBiz from providing services to the Company.
10.8 EasyBiz shall be entitled to inform third parties and file any notices it deems appropriate, including with local authorities, about the termination of this Agreement.
Article 11: Resolving Disputes
11.1 Before taking legal action against EasyBiz, the Parties agree to attempt to resolve the matter informally. The Company should reach out to contact@easybiz.lu; EasyBiz will do the same by contacting the Company by email.11.2 If informal resolution fails, the Party seeking to initiate formal proceedings must first send a written notice of dispute (the "Notice") to the other Party by registered mail with acknowledgement of receipt. The Notice to EasyBiz shall be sent to:
EasyBiz SARL,
6, Rue Henri M. Schnadt L-2530 Luxembourg
Attn: Legal Department
With a copy to: legal@easybiz.lu
The Notice to the Company shall be sent to its registered office as recorded with the Luxembourg Business Registers, with a copy by email to the address designated by the Company in the Services Agreement. The Notice must (i) describe the nature and basis of the claim or dispute, and (ii) state the specific relief sought. If the matter is not resolved within sixty (60) calendar days of receipt of the Notice, either Party may commence formal legal proceedings.
11.3 This Agreement shall be governed and construed in all respects by the laws of the Grand Duchy of Luxembourg. Any dispute arising under or in connection with this Agreement shall be submitted exclusively to the competent courts of Luxembourg. Both Parties irrevocably accept the jurisdiction and venue of these courts.
Article 12: Non-Exclusiveness
This Agreement does not prevent EasyBiz from providing similar services to other companies. EasyBiz is free to conclude other agreements irrespective of whether the companies concerned may be competitors or may have conflicts of interest with the Company.Article 13: Assignment
The Company is not allowed to transfer, assign, or otherwise dispose of its rights and/or obligations under this Agreement without the prior written consent of EasyBiz. Any attempt to do so shall be invalid.EasyBiz has the right to transfer, assign, or otherwise dispose of its rights and/or obligations under this Agreement to another company within EasyBiz's group, subject to prior written notification to the Company in accordance with Article 1690 of the Luxembourg Civil Code.
Article 14: Modifications to this Agreement
14.1 Occasionally, EasyBiz may make changes to this Agreement in order to comply with new laws, regulations, or updates to the Products.14.2 If an update significantly affects the Company's use of the Products or its legal rights, EasyBiz will notify the Company before the update takes effect, by email to the address associated with the EasyBiz Account or through an in-product notification. The Company will have at least 30 (thirty) days from the date of the notice to review the changes.
14.3 EasyBiz may also make minor updates that do not significantly impact the Company's rights (such as changes to product or feature names). In such cases, EasyBiz will post the changes on its website and provide a link to the previous version.
14.4 If the Company does not agree to the updated terms, it must cancel its EasyBiz Account before they take effect. If necessary, EasyBiz will offer a prorated refund based on any prepaid amounts and the date of cancellation. Continued use of the Products following the effective date of any updates constitutes acceptance of the revised Agreement.
14.5 The Terms and Conditions may not otherwise be amended by either Party without the prior written consent of the other Party.
Article 15: Waiver and Severability
15.1 No failure or delay by either Party in exercising any right, power, or privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any further exercise of that or any other right, power, or privilege.15.2 Each provision of this Agreement shall be considered separate. If any provision is determined to be invalid, illegal, or unenforceable, such determination shall not impair or affect any other provision of this Agreement that is otherwise valid. To the extent legally permissible, the Parties shall substitute for the invalid, illegal, or unenforceable provision a provision with a substantially similar economic effect and intent.
Article 16: Miscellaneous
16.1 Any provision of this Agreement that expressly or by implication is intended to come into or continue in force on or after termination of this Agreement shall remain in full force and effect.16.2 Nothing in this Agreement shall be deemed to constitute or create any partnership or joint venture between the Parties. The Company will not do anything that might give third parties the impression that EasyBiz participates in or assumes direction or management of the Company, or guarantees its undertakings. Neither Party shall have any authority to bind the other Party in any way other than as expressly provided herein, and EasyBiz shall not incur any obligation to represent the Company vis-à-vis third parties.
16.3 This Agreement constitutes the entire agreement between the Parties relating to its subject matter and supersedes all prior communications, contracts, or agreements between the Parties with respect to that subject matter, whether oral or written. In the event of any inconsistency between this Agreement and any other terms published by EasyBiz (including Terms of Use at https://easybiz.lu/terms), the provisions of this Agreement shall prevail.
Article 17: Electronic Signature
The signatory(ies) expressly acknowledge: (i) that they have signed this Agreement electronically in accordance with Articles 1322-1 and 1322-2 of the Luxembourg Civil Code and Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market (the "eIDAS Regulation"), via the PandaDoc platform; (ii) that this electronic signature has the same legal value as a handwritten signature; (iii) that this electronically signed deed constitutes the original of the present document, drawn up and stored under conditions that guarantee its integrity; (iv) that the identity of each signatory has been validly established by the sending of an internet link to the email address that each signatory notified prior to signature; and (v) that the present document constitutes literal proof in accordance with the provisions of the Luxembourg Civil Code and has the same evidential value as a written document on paper.EasyBiz SARL,
6, Rue Henri M. Schnadt 2530 Luxembourg
legal@easybiz.lu